Driving Lessons in Thankerton - Learning to Drive in Thankerton

Excellent Quality Grade ‘A’ Driving Lessons in Biggar, Lanark and Surrounding Areas.

If you are not sure if we cover your area, just get in touch!

The DVSA Code of Practice is an agreement between the Driving and Vehicles Standards Agency (DVSA) and the main Approved Driving Instructor (ADI) organisations. There is no legal requirement for ADIs to subscribe to the Code, as at this stage it is only voluntary. Graham May fully subscribes to the Code, will adhere to its terms at all times, and looks forward to the day it becomes compulsory on all ADIs.

Personal Conduct - a driving instructor should:

behave in a professional manner towards clients
treat clients with respect and consideration
be polite, punctual and presentable
avoid physical contact with clients, except in emergencies or in normal greeting
give value for money
not discuss with other pupils any matters that a pupil has disclosed
avoid acting in a way that contravenes legislation on discrimination
The Training Vehicle will always be:
properly maintained
safe and roadworthy
legal for giving instruction
clean, both internally and externally
Business Dealings - a driving instructor should:
safeguard and account for any monies paid in advance for driving lessons, test fees or any other purpose. These details should be available to clients on request.
make sure clients are entitled to drive the training vehicle, have a valid driving licence and can read a number plate from the prescribed distance.
ensure that when presenting a client for a driving test that they have all the correct documentation and that the car is roadworthy.
forecast client's readiness, and advise them when to apply for their theory and practical tests, taking into account local waiting times.
not cancel or rearrange tests without the clients agreement.
make sure a client, if taking intensive driving lessons, is aware of the potential loss of fees if the test is not taken or if the course is not completed.
make sure the whole of the lesson time is dedicated to the pupil's instruction, not to any other business.
do their best to teach clients the correct driving skills in accordance to the DVSA's recommended syllabus.

Information - a driving instructor should always provide clients with:
a written copy of their terms of business, on or before their first lesson
the legal identity of the driving school, together with a full address and telephone number at which the instructor can be contacted.
the price and durations of lessons
the price and conditions for using the training car for driving tests
the terms under which cancellation by either party may take place
a complaints procedure

Advertising
all advertising relating to a driving school or instructor should be honest.
any claims made should be readily verified and should comply with the codes of practice laid down by the Advertising Standards Authority.
any advertising referring to pass rates should not be open to misinterpretation and the basis on which these rates are calculated should be made clear.

Complaints
Please talk to your driving instructor if you have any concerns, queries or complaints about your lessons. If you are still unhappy or unsatisfied, you can make a complaint against a driving school by contacting: